Opening an account or using any service at kp999 means you agree to these terms and conditions. It's worth taking a few minutes to read through everything — your rights and responsibilities are clearly laid out here. If any part is unclear, feel free to ask the support team directly.
Have a question? Contact support:
support@kp999.clickImportant notice: These terms and conditions apply to all services on the kp999 platform. By registering, you confirm that you are at least 18 years of age and agree to abide by these terms. Members will be notified of any changes via the kp999 app or by email.
Opening an account with kp999 requires meeting a few basic conditions. First, applicants must be at least 18 years of age. kp999's services are not available to minors, and any violation of this rule will result in permanent account closure and possible forfeiture of the balance.
Each person may hold only one account. Operating multiple accounts violates kp999's rules and may result in all accounts being closed and all balances suspended.
Registration details: Your name, mobile number, and all other details must be accurate and truthful. Registering with false information may cause problems with future withdrawals and could result in your account being held up during KYC verification.
Members are solely responsible for keeping their account login credentials — especially their password — strictly confidential. Access must not be granted to any other person. If a member claims their account was used without authorization, the burden of proof rests with the member.
Please note: kp999 will never ask for your password or OTP over the phone or via message. If anyone does, it's a scam — report it to support immediately.
Kp999 reserves the right to temporarily or permanently close an account at any time and without prior notice, particularly where fraud, system manipulation, or rule violations are suspected. The member concerned will be informed of the reason by email or SMS.
Kp999 has specific rules that apply to all members when participating in Sports Betting, Live Casino, slot games, and lottery-style events.
Once a bet is confirmed, it cannot be cancelled or modified — exceptions apply only in specific circumstances, such as a match being cancelled. In Sports Betting, if a match is called off or abandoned before completion, kp999's own settlement rules will apply to bets placed on that match.
Live betting rules: For bets placed during a live match, there may be a time lag between the live stream and events on the actual pitch. kp999 treats real-time on-pitch information as the definitive record.
Kp999 reserves the right to void any bet placed by exploiting a system error or incorrect odds. If such a situation is identified, the member concerned will be notified and the bet amount refunded to their main account balance.
If your internet connection drops or a technical issue occurs during a gaming session, the outcome of any active bet or game at that moment will be determined by kp999's server records. Screenshots or recordings from the client device are not considered valid evidence.
Deposits at kp999 can be made via bKash, Nagad, Rocket, or bank transfer. The minimum deposit amount is ৳200. kp999 does not charge any service fee on deposits, though your mobile banking provider may apply its own charges.
Withdrawals are returned via the same method used to make your deposit — so if you deposited via bKash, your withdrawal will go back to bKash. This is part of an internationally recognised policy to prevent money laundering.
Withdrawal process: After a withdrawal request is submitted, the compliance team reviews it. Funds typically arrive in your bKash or Nagad account within 15 to 30 minutes. For a first-time large withdrawal, KYC verification may need to be completed.
If a deposit fails but funds have already been deducted from your mobile banking account, send the transaction ID to support within 24 hours. kp999 will investigate and aim to resolve the issue within 48 hours.
Warning: Withdrawals can only be processed to a mobile banking number registered in your own name. Requests to withdraw to a third-party number will be declined.
If an account is closed for any reason, or if a member chooses to close their own account, any remaining balance will be refunded subject to applicable wagering requirements being met.
Kp999 offers welcome bonuses, reload bonuses, cashback, and special event promotions from time to time. Each bonus comes with its own terms and conditions, which can be found on the offers page or in the details of the relevant promotion.
After claiming a bonus, a wagering requirement must typically be met before it can be used or withdrawn. For example, a 10x wagering requirement on a ৳1,000 bonus means you need to place a total of ৳10,000 in bets before withdrawing.
Bonus wagering: Sports Betting and slots generally contribute equally toward bonus wagering. Contributions from Live Casino bets may differ — check the terms of the specific offer for details.
Cashback offers are paid out as real cash with no wagering requirements. However, a minimum loss amount and a qualifying period typically apply, as specified in the offer details.
Kp999 firmly believes that gaming is a form of entertainment and should never have a negative impact on your financial or mental well-being. That's why we provide a range of responsible gaming tools.
Members can set deposit limits, daily betting limits, and session time limits directly from their account settings. Reducing a limit takes effect immediately, while increasing one requires a 24 to 48-hour cooldown period.
Self-exclusion: If you feel you need a break, you can set a temporary pause of anywhere from 7 days to 6 months through your account settings. During this period, you won't be able to log in and you won't receive any marketing messages.
If any member or their family feels that gaming is becoming a problem, please reach out to the support team. kp999 can provide referrals to professional support services and will assist with closing the account.
Kp999 does not allow anyone under the age of 18 to open an account or use its gaming services. Parents are encouraged to use parental control software on their children's devices.
Kp999 reserves the right to update these terms and conditions at any time. Members will be notified of changes via email or in-app notification. Continued use of the platform after any update constitutes acceptance of the revised terms.
To learn more about how we collect, use, and protect your personal information, please visit our Privacy Policy visit the page. In general, kp999 does not sell or share member information with third parties — only the minimum necessary data may be shared with essential service partners (such as payment providers) to facilitate transactions.
Dispute resolution: For any complaint or dispute, contact the support team first. If the matter remains unresolved, you may escalate it to kp999's licensing authority.
These terms and conditions are governed by the laws of kp999's licensing jurisdiction. Members in Bangladesh are solely responsible for ensuring their own compliance with applicable local laws.
Kp999's logo, brand name, content, and technology are protected by copyright. They may not be used without prior written permission from kp999.
Following kp999's rules is ultimately in your best interest.
Registering with accurate information and completing KYC ensures that withdrawals of any amount are processed quickly, with no reason for delays.
Fast PaymentsBy playing within the rules, you can take part in all bonuses, cashback offers, and tournament prizes without any restrictions.
Full AccessFollowing proper security practices significantly reduces the risk of your account being hacked or compromised. The kp999 team is here to support you.
24/7 ProtectionPlaying regularly and within the rules can help you move up the VIP tiers — unlocking higher cashback, a dedicated account manager, and exclusive perks.
High RollerKeeping your account clean and compliant means our support team can assist you quickly and effectively whenever an issue arises.
Fast resolutionKnowing your limits and setting a self-limit keeps gaming enjoyable rather than stressful. kp999 fully supports this approach.
ResponsibleFrequently asked by members.
Kp999's terms are transparent and member-friendly. Registration is free, the minimum deposit is just ৳200, and all customer support is available in Bangla.