Kp999 believes your personal data belongs to you. In this policy, we speak plainly and directly — explaining what data we collect, why we collect it, how we store it, and whether we ever share it. No hidden fine print.
Privacy questions?
support@kp999.clickOur Commitment: The information you provide when registering with kp999 is used solely to deliver your service. Your data is never sold, never handed to advertisers, and never used for any unnecessary purpose without your consent. This policy is the written form of that commitment.
Kp999 only collects information that is genuinely needed to deliver our services properly. We don't hold on to data unnecessarily. There are three main sources: what you provide during registration, what is automatically recorded while you use the platform, and what you submit during KYC verification.
Collected at registration: Mobile number, email address (optional), preferred username, and password (stored in hashed form — no one can read it directly).
During identity verification (KYC), you may be required to submit a photo of your National ID or passport along with a selfie. This information is used solely for identity verification purposes and is stored in secure, encrypted storage once verification is complete.
Data recorded automatically while you use the platform includes your IP address, device type and operating system, browser information, session duration, and which pages you visited. This information is used to resolve technical issues and improve platform performance.
| Data Type | Purpose of Collection | Retention Period |
|---|---|---|
| Mobile Number | Login verification, OTP delivery | Until account closure |
| Payment Number | Deposits & Withdrawals | 5 years for legal compliance |
| KYC Documents | Age & Identity Verification | Stored in a secure vault after verification |
| Betting History | Account statements, dispute resolution | 3 Years |
| Device & IP Information | Security & Fraud Prevention | 90 days |
Kp999 uses collected data only for specific, defined purposes. Each purpose is set out clearly here — leaving anything ambiguous is not how we operate.
Service Operations: Creating and managing your account, processing deposits and withdrawals, and maintaining your betting history are all core parts of our service — and providing your data for these purposes is mandatory.
Security & fraud prevention: IP addresses and device information are used to detect unusual login patterns, multiple accounts from the same IP, or suspicious transactions. This is done solely to protect your account.
Contact & support: Your mobile number or email is only used for essential communications — such as transaction confirmations, password reset OTPs, or important security alerts. You can turn off marketing messages at any time from your account settings.
Platform improvement: When many members run into the same issue, patterns in the data make it visible. Anonymous, aggregated usage data is analysed to improve the design and performance of our app and website. No personal identity is involved in this analysis.
Responsible Gaming Monitoring: If a member's playing behaviour shows signs of problematic gaming — such as sudden large deposits or unusually long sessions — our support team may reach out to offer assistance. This is done for the member's wellbeing, not as a form of surveillance.
Kp999's servers and databases are protected by multiple layers of security. This isn't just a policy statement — billions of BDT in transactions flow through this system every day, which is why security is our highest priority.
Every connection from your browser or app to kp999's servers is encrypted using the TLS 1.3 protocol — the same standard used by online banking platforms. No one can read your data in transit.
Password protection: Your password is never stored in plain text. It is hashed using the bcrypt algorithm and stored only in its hashed form. No kp999 employee or system can ever view your actual password.
Payment card details are not stored directly on kp999's servers — in compliance with PCI-DSS standards, they are held with the payment processor as encrypted tokens. bKash or Nagad numbers appear in transaction records but are stored in an encrypted database.
Kp999's servers are monitored 24/7 for security. Any unusual access pattern triggers an automatic alert. Should a data breach occur, affected members will be notified within 72 hours — that is our commitment.
The kp999 website and app use cookies — as almost every website does, and that's perfectly normal. We want to be transparent, though, about which types of cookies are used and why.
Cookie Controls: Optional cookies can be disabled at any time through your browser settings. However, disabling essential and security cookies may prevent you from logging in or making payments.
As a kp999 member, you have a number of rights over your personal data. These aren't just words on paper — they are fully exercisable. Let our support team know, and we are obligated to honour them.
You can request a summary of all the data kp999 holds about you. We will provide it within 48 hours.
If any information on your account is incorrect, you can request a correction. Your name, email, and other details can be updated.
Most data is deleted when your account is closed. Some information is retained for a defined period due to legal obligations.
You can opt out of promotional messages or emails at any time through your account settings.
You can request that your account data be sent to you in a portable format (CSV or PDF).
If you have a privacy concern, please contact support first. If it remains unresolved, you may escalate your complaint to the licensing authority.
To exercise these rights support@kp999.clickEmail us and include "Privacy Request" in the subject line. We typically respond within 48 hours.
Policy Changes: If this Privacy Policy changes, members will be notified by email or in-app notification. For significant changes, at least 14 days' advance notice will be given so you can make an informed decision.
Six reasons why our privacy commitments are worth trusting.
Every message from your browser to our server is encrypted with TLS 1.3. No one can intercept it in transit.
TLS 1.3Kp999 is not affiliated with any data broker or advertising network. Your data is not a commercial product.
Zero Data SalesEach category of data has a defined retention period. Once that period expires, the data is deleted automatically.
Automatic DeletionYour password is stored in hashed form — not even kp999 staff can view it.
bcrypt hashIn the event of a data security breach, affected members will be notified within 72 hours.
72-Hour CommitmentThe Privacy Policy is written in plain, easy-to-understand language — no legal jargon, no fine print you can't follow.
Plain EnglishAnswers to what our members want to know.
Register with kp999 and play with peace of mind. Protecting your privacy is our responsibility — and one we take seriously.